020 7831 0101

Client engagement

We are pleased that you have chosen us as your legal advisers. We are committed to providing our clients with high professional service and by instructing us, you agree that our Standard Terms will apply to all your matters (except to the extent we inform you that different terms apply). Our Standard Terms can be accessed here Standard Terms .

 

Client money

We will hold any funds you pay us in accordance with the Law and the SRA’s Code of Conduct that apply to us. Any funds paid to us on account of fees, costs and expenses will be held by us on your behalf.

We are required to account to you for interest on money held by us in our client bank account when it is fair and reasonable to do so. The rates of interest paid is unlikely to be as high as those which could have been obtained by yourself. Notwithstanding this, under the terms of our Interest Policy, Cubism Law will not pay interest if the amount calculated is less than £50.

Any monies we hold for you or on your behalf are held in a UK bank account at your own risk. We will not be liable to repay any monies that we hold for you which are lost as a result of failure of the bank. If any such client bank account fails you may be eligible for compensation through the Financial Services Compensation Scheme (FSCS). To be eligible you must be an individual or a small company.

The maximum amount the FSCS can pay out in compensation is £85,000. This limit applies to you as an individual in total and includes any personal monies you may hold separately at the same bank. Further information can be found on the Financial Conduct Authority’s website at http://www.fca.org.uk/

 

Email and other communications

Unless you tell us otherwise you agree to us communicating with you, including sending confidential information by normal, unencrypted email using the email address you have given to us. By using email you must accept the associated risks as emails may be intercepted, delayed, corrupted or fail to be delivered. They may also be improperly accessed on your computer or our computer or even on another computer unconnected to either of us through which email passes.

At Cubism Law we have taken the steps we believe to be reasonable to ensure our information and communication systems are secure and safe from attack. However we cannot accept liability for any inadvertent breach of confidence or privilege, or for any loss or damage that occurs, as a result communication by email.

Sometimes spam, virus filters and security arrangements may reject legitimate emails. You should therefore follow up important emails by telephone, to confirm receipt.

 

Limitations on our liability

We will not be liable for any consequential, special, indirect or exemplary damages, costs or losses or any damages, costs or losses attributable to lost profits or opportunities. Irrespective of the legal grounds on which any claim against us is made, our liability to you shall always be limited to £3,000,000 (or such other amount as has been expressly agreed in writing between us) for all claims and losses.

We shall not be liable to you in the event that any failure to provide our services to you has been caused by matters beyond our control.

If we recommend the services of anyone to you such as accountants, surveyors, HR professionals, trade mark and patent agents, insurance brokers, financial advisers, foreign lawyers or anyone else, we shall do so in good faith and shall incur no liability to you in that regard. You agree that you will undertake your own due diligence on the qualifications, expertise, reputation and testimonials of the person in question before using their services and that it is your decision to use them and you do so relying solely on your own assessment of their suitability.

 

Concerns

We are committed to providing high quality legal advice and client care. If you are unhappy about any aspect of the service you receive, please contact David Sedgwick by telephone on 020 7831 0101 or email david.sedgwick@cubismlaw.com or by letter to Cubism Law, 1 Plough Place, London, EC4A 1DE. It is our policy to investigate concerns thoroughly and promptly. A copy of our complaints policy is available on request.

 

Data protection

We use the information you provide primarily for the provision of legal services to you and for related purposes including maintaining client records, legal and regulatory compliance including identifying and avoiding conflicts of interests, preparing and sending marketing information about our activities and as otherwise permitted by law. Our use of that information is subject to your instructions, the General Data Protections Regulation, Data Protection Act and our duty of confidentiality.

Different retention periods apply for different types of data.These periods reflect our data protection obligation not to keep personal data for longer than is necessary, and also our statutory, regulatory and business needs to keep records, but in any case your personal data will be secured and archived after we have finished working with you. If you wish to see our Data & Records Retention Policy, please contact the Compliance Department.

Please note that our work for you may require us to disclose information to third parties such as HMRC (in relation to your FATCA status, GIIN, payments made to you and other issues), expert witnesses and other professional advisers.

 

Governing law and jurisdiction

The Law of England and Wales governs all the agreements and arrangements between us relating to our services. You agree to submit to the exclusive jurisdiction of the Courts of England and Wales in the event of any dispute, claim or difference. This includes any dispute or claim or any difference of any kind whatsoever arising out of or in connection with the agreements and arrangements or their subject matter or existence or termination.